Terms of Service

These Terms of Service (“Terms”) govern your access to and use of trypaloma.app (the “Site”) and the Paloma macOS application (the “App,” and together with the Site, the “Service”), provided by Paloma (“Paloma,” “we,” “us,” or “our”). By joining the waitlist, downloading, installing, or using the Service, you agree to these Terms. If you don’t agree, don’t use the Service.

Paloma is presently built and operated by its founding team as an unincorporated venture. If we incorporate a company to operate Paloma, we will update these Terms to name that entity as the contracting party.

1. Eligibility

You must be at least 13 years old to use the Service. If you are under the age of majority where you live, you may only use the Service with the involvement and consent of a parent or legal guardian. By using the Service, you represent that you meet these requirements.

2. The Service is pre-release

Paloma is currently in a pre-release / early-access stage. Features, pricing, availability, and the underlying models may change, break, or be removed without notice. Builds you receive during this period may be unstable, contain bugs, or behave inconsistently. We may limit, pause, or end early access at any time.

The Service is currently free of charge. If we introduce paid plans, the pricing, billing, and refund terms will be presented to you at sign-up or purchase before you pay anything.

3. License to use the App

Subject to these Terms, Paloma grants you a limited, personal, non-exclusive, non-transferable, revocable license to install and use the App on Mac computers you own or control, for your own use. This license doesn’t give you any ownership interest in the App. All rights not expressly granted are reserved.

You agree not to, and not to help anyone else:

• reverse engineer, decompile, or disassemble the App, except to the extent applicable law expressly permits despite this restriction;
• copy, modify, or create derivative works of the Service;
• sell, rent, lease, sublicense, or otherwise transfer the Service to a third party;
• remove or obscure any proprietary notices;
• use the Service to build a competing product, or to train a competing model, by systematically extracting its outputs;
• circumvent any access, rate-limiting, or security measure of the Service;
• use the Service to capture or process another person’s information in a way you aren’t authorized to;
• use the Service for any unlawful purpose or in violation of any applicable law; or
• interfere with or disrupt the integrity or performance of the Service.

4. macOS permissions

To read nearby text and display suggestions inline, the App requires the macOS Accessibility permission; without it, the App cannot function. Certain optional features use the macOS Screen Recording permission to understand on-screen context. You grant these permissions in System Settings → Privacy & Security and can revoke them at any time — revoking a permission simply turns off the features that depend on it. You are responsible for using the App only in applications and contexts where you are permitted to do so, including under your employer’s or organization’s policies. How this on-screen text is handled is described in our Privacy Policy.

5. AI-generated suggestions

Paloma uses on-device (and, if you opt in to features that enable it, cloud-assisted) language models to generate text suggestions. Suggestions are generated automatically and may be incomplete, inaccurate, inappropriate, or wrong. You are solely responsible for reviewing any suggestion before accepting it, and for how you use accepted text. Don’t rely on Paloma for factual, legal, medical, financial, or other decisions where accuracy matters without independently verifying the output.

6. Usage metrics

Paloma can collect metrics about how suggestions perform — for example, which app you were in, whether you accepted or dismissed a suggestion, how long it was on screen, and how quickly it arrived. These metrics describe how the App is working; they don’t include the text you type. Separately, and only if you explicitly turn it on, Paloma can also include the text you had typed and the suggestion it made, so we can see why a suggestion missed.

Both are controlled by you, not by these Terms. Agreeing to these Terms does not switch either one on: usage metrics are off by default in the EU, EEA, and UK and on by default elsewhere, sharing suggestion text is off by default everywhere, and you can change both during setup or at any time in Settings → Data & Privacy. What we collect, the defaults that apply to you, and the choices you have are described in our Privacy Policy, which governs if there’s any conflict with this section.

7. Your content and feedback

You retain all rights to any text you write using Paloma. We don’t claim ownership over it, and — as described in our Privacy Policy — the on-screen text Paloma reads to generate suggestions stays on your device by default.

The law around copyright in AI-assisted and AI-generated content is still evolving and varies by jurisdiction. We make no representation that any particular suggestion or resulting text is original, protectable, or free of third-party rights. For work where ownership or originality is critical, consider seeking your own legal advice.

If you send us feedback, bug reports, or suggestions about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose, without any obligation to you, and without treating it as your confidential information.

8. Third-party services

The Service relies on third-party infrastructure (for example, hosting, analytics, and, where applicable, model providers) to operate. We aren’t responsible for the availability or performance of third-party services outside our control, and your use of any third-party service integrated with Paloma may be subject to that provider’s own terms.

9. Intellectual property

The Service, including its design, text, graphics, logos, and underlying software (but excluding your content), is owned by Paloma or our licensors and is protected by intellectual property laws. “Paloma” and our logo are our trademarks; you may not use them without our prior written permission.

10. Termination

You may stop using the Service and uninstall the App at any time. We may suspend or terminate your access to the Service at any time, with or without notice, including if we reasonably believe you’ve violated these Terms. Sections of these Terms that by their nature should survive termination (including Sections 5 through 14) will survive.

11. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DON’T WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY SUGGESTION IT GENERATES WILL BE ACCURATE OR SUITABLE FOR YOUR PURPOSE. SOME JURISDICTIONS DON’T ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PALOMA AND ITS FOUNDERS WON’T BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE’VE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WON’T EXCEED THE GREATER OF (A) $50 OR (B) THE AMOUNT YOU PAID US, IF ANY, FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE. SOME JURISDICTIONS DON’T ALLOW THESE LIMITATIONS, SO SOME OF THEM MAY NOT APPLY TO YOU.

13. Indemnification

You agree to defend, indemnify, and hold Paloma and its founders harmless from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service or your violation of these Terms.

14. Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or the Service will be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there.

15. Changes to these Terms

We may update these Terms as the Service evolves. If we make material changes, we’ll update the effective date above and, where appropriate, provide additional notice. Continued use of the Service after a change becomes effective means you accept the updated Terms.

16. General

If any provision of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce any provision isn’t a waiver of it. You may not assign these Terms without our consent; we may assign them freely. These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the Service.

17. Contact us

Questions about these Terms: trypaloma@gmail.com.